Sr Business Analyst With SalesforceJob Details | BSASPEC

Sr Business Analyst With Salesforce

We have expertise across various domains like Finance, E-commerce, Supply-chain & Manufacturing,
Health care, Insurance, Telecom, Retail and Public sector projects.

Sr Business Analyst With Salesforce

Job Code : BSA-18-0013

Positions : 1

Experience : 3-7 years

Job Type : Full Time

Location : Boston, Massachusetts, USA

Key Skills : ms office skills, Analytical skills

6 years ago

Job Description:


  • Education :
    Bachelor’s degree in Engineering, Computer Science, or similar,MBA preferred
  • Who we are:

    Incapsulate provides services from conception to delivery. We are a team of developers, designers, and analysts who are committed to helping businesses solve problems using state-of-the-art technology. We believe that the best results are achieved by people who are passionate about what they do and continually strive to be better - those are the people we hire.

  • Who We Are Looking For:

    Incapsulate is searching for a Senior Business Analyst to join our team in Boston, MA. You would be joining a group of skilled and passionate individuals working on a variety of interesting and challenging projects.

  • Job Duties and Responsibilities:

    -Working with clients to understand their functional and technical requirements to engineer solutions.

    -Work with Project Managers and other key stakeholders to develop and document requirements in clear, accurate, and meaningful, manner.

    -Implementation of CRM projects and/or business applications based on Salesforce technologies.

    -Perform analysis and research in support of requirements definition.

    -Prepare documentation using tools such as Lucidchart, Word and Excel.

    -Perform document groom and size User Stories in Agile Management platforms such as JIRA or Rally.

    -Prepare documents such as: BRD, solution diagram, use case list, process flows, functional design, wireframe, user stories, object description, training materials, and guides.

    -Aid in identifying and implementing process improvements.

    -Perform various testing and QA functions as necessary.

    -Assist or lead users acceptance testing, change management, and user training.

    -Play key part in system deployment.

    -Design data migration plan and prepare data mapping.

    -Travel to client sites as necessary.

  • Qualifications:

    -Minimum 7 years as a Business System Analyst.

    -Minimum 7 years creating User Stories, Use Cases, Data Models, ERDs, and other relevant artifacts.

    -Minimum 3 years experience in Salesforce both configuring sales, service, community clouds and custom Salesforce apps.

    -Certifications preferred.

    -Experience in solution design, database modeling, and working hand to hand with technical architect.

    -Excellent analytical skills, as well as accuracy and attention to details.

    -Ability to work in a fast pace environment and to work on multiple projects at a time.

    -Ability to adapt to ever changing environments and situations.

    -Excellent interpersonal, listening, oral and written communication skills.

    -Ability to interact and communicate with individuals from all backgrounds and business levels.

    -Advanced skills in MS Office with a particularly strong skill set in MS Excel.

    -Experience with data querying and data mapping work

    -Experience with Salesforce based 311 solutions is a big plus.



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