We have expertise across various domains like Finance, E-commerce, Supply-chain & Manufacturing,
Health care, Insurance, Telecom, Retail and Public sector projects.
Job Code : BSA-19-0130
Positions : 1
Job Type : Full Time
Location : Boston, Massachusetts, USA
Key Skills :
5 years ago
Job Description:
IT Business Analyst
This role will work in the
completeness and accuracy objective for the Configuration Management Database
(CMDB) and
support to the CMDB data migration
to ServiceNow.
Responsibilities include, but are
not limited to:
• Performs data gathering,
analysis, and synthesis of information.
• Works with the Technical and
Service Delivery Teams gathering technical and functional information.
• Reconcile the CMDB data when
exceptions are noted between CMDB, discovery information, and other
authoritative production data
repositories.
• Data updates in the Configuration
Management Database (CMDB) to resolve discrepancies
• Attend meetings with different
areas in Technology to gather documentation and accurate information about
applications and their related
infrastructure.
• Create documentation related to
standards and procedures around CMDB.
• Support to the data migration of
IT assets.
REQUIRED HARD SKILLS:
? Excellent Excel skills (formulas, pivot tables)
? Advanced PowerPoint and Visio
? Candidates should have common understanding of IT
infrastructure elements (Operating Systems, storage,
virtual environments, network,
etc.)
REQUIRED SOFT SKILLS:
? Detail oriented
? Work with minimal supervision
? Candidates must have excellent organizational,
communication, and problem solving skills.
? Understands interface analysis, technology
infrastructure and how it interconnects.
DESIRED SKILLS:
• Experience in both hardware and
software asset and configuration management processes.
• Experience with any industry
solution for CMDB.
• Experience with Excel PowerQuery
• Bilingual English/Spanish