Job Description:

This job will have the following responsibilities: 

·  Provides IT business needs analysis of applications/databases for mainframe-, client/server-, Web-, and/or PC-based software or middleware. 

·  Uses a variety of information gathering techniques (e.g., interviews) to determine system requirements and technology needs. Leads requirements gathering sessions. Maps work flows of internal client. Ensures project addresses business needs and IT issues, such as security. Identifies business assumptions and risks. Communicates technical issues at appropriate level for audience. 

·  Translates business needs into system and software requirements, and writes requirements documents. 

·  Participates in Change Control Board activities to ensure system specifications are met, and to identify the risks and interface issues that may result from approval or rejection of changes. Coordinates submission of change management requests and verifies record assignment, tracking, and closure. 

·  Creates user interface design or coordinates activities with design team. Writes use case documents and requirements. 

·  Participates in Inspections and other client meetings throughout the project life cycle to identify issues. Leads brainstorming and related client meetings. Responds to and resolves functionality problems in a timely manner. Recommends solution to manager. 

·  Assists the business lead with writing documentation, including the acceptance test plan and user procedures. Serves as a backup tester for unit, systems, acceptance, and other tests. Assists the technical writer with reviewing user and technical documentation. 

·  Has a broad understanding of client business functions, technology needs, tools, and other applications that interface with client systems. Helps develop the business criteria used to evaluate IT vendor products. 

·  Thoroughly understands and complies with IT policies and procedures, especially those for quality and productivity standards that enable the team to meet established client service levels. Thoroughly understands and complies with Information Security policies and procedures. Verifies deliverables meet Information Security requirements. 

·  Participates in special projects and performs other duties as assigned.

Qualifications & Requirements:

·  Undergraduate degree in a related field or the equivalent combination of training and experience 

·  Five years' BSA or systems analysis experience, including two years' technical writing experience, preferred 

·  Strong written and oral communication skills, including interviewing skills 

·  Strong analysis and problem solving skills 

·  Knowledge of the financial services industry l See additional information for the specific requirements for this posting 

·  Advanced knowledge of the following BSA practices and concepts: 

1.     Full project life cycle 

2.     System solution models and alternatives, including IT vendor evaluations 

3.     Security 

4.     Software capabilities and limitations, e.g., performance and design 

5.     Prototyping and use case scenarios

6.     Benefits and risks of automating and changing processes -- on own and shared systems 

7.     Translation of business rules into computer logic, tables, on-line approvals, and maintenance 

8.     schedules 

9.     Quality assurance methodology and Inspections 

10.  Thoroughly scoped functional requirements and documentation deliverables 

·  Advanced knowledge of one or more IT platforms: 

1.     AS/400 

2.     Client/server 

3.     IBM mainframe 

4.     Microsoft Windows 

5.     OS/390 

6.     UNIX 

7.     Linux 

·  Advanced knowledge of current versions of the following products: 

1.     Microsoft Office Suite 

2.     JIRA 

3.     Confluence